Missed-call text back
Every missed call is a customer calling somebody else. Text-back turns most of them into conversations before that happens.
What happens when you miss a call
Somebody calls while you are on a roof or with a patient. The phone rings out, and within a minute they are dialling the next listing. That is the single most expensive gap in local marketing, and it is invisible in your reports unless you track it.
With text back switched on, the missed call triggers a text within seconds: who called, from where, and a simple question about what they need. Most people reply.
How the automation works
The number is monitored for missed calls. When one is detected, the CRM sends a text in your business name, then keeps the conversation going: what is the job, where is it, when suits you. If it needs a person, it is handed to one, with the whole conversation attached.
Nothing is invented. The agent does not quote prices and does not make promises about availability. It gathers the details and puts the conversation in front of you.
Where it fits with the phone promise
This does not replace answering the phone. When you call 407-901-3113, a real person answers. Text back covers the calls nobody could pick up, which is a different problem.
What it costs and what to expect
Automation starts at $299 a month, plus a one-time setup fee, and includes the CRM it runs on. The expectation is honest: it will not make every missed caller a customer, and it will not beat somebody who answers every call in person. It will stop the easy losses.
How to tell whether it is working
Two numbers matter: how many calls are missed, and how many of those missed callers reply to the text. Both are visible in the CRM, so the change is measurable within the first month rather than a matter of opinion.
If missed calls are rare in your business, this is not the service you need. If they are frequent, it is usually the fastest improvement available.
What we set up before it goes live
The message in your voice, the questions the agent asks, the handover rules for anything urgent, and the hours it operates. We test it on our own numbers first, then switch it on for the business line.
By Eddie Roman, Founder, R Squared. Eddie owns R Squared and works on every account himself, with 20+ years in marketing for local businesses. More about Eddie.
What it costs, and the next step
Starting at $299/mo + one-time setup fee
AI Agent Automation is run by one small team, with the HighLevel CRM included and no long lock-in. If this is the piece you need, it can be added to the AI Agent Automation work on its own.
Common questions
Will people know they are texting a system?
The first message is written in your business voice and is short and direct. Most people simply reply, because they wanted an answer, not a conversation with a person specifically.
Can I take over the conversation?
Yes. Every conversation sits in the CRM and you can reply yourself at any point.
Related
- AI Agent Automation · the service this guide sits under
- Booking and Reminders
Every guide is written for the ai agent automation work. See pricing or the case studies for what it produces in practice.